Park Update on Covid-19

24 July 2021

It’s great to see everyone returning to Park and enjoying the beautiful sunny weather.  Let’s hope it continues for a few weeks more …..
We’ve had a few enquiries on what facilities are open. Please see below:

• Showers, toilets and wash up areas
• Leisure Club – takeaway, sit-in food (need to book a table), drink, amusement room
• Pony Trekking
• Family putting green
• 18/9 hole golf course (Please bring your own golf clubs)
• Licensed shop
• Outside play area

Please remember Covid-19 is still with us, so we ask all our customers including our owners to check-in and check-out at reception.
Take care.  Stay safe. Have a lovely summer.

22 March 2021

Following last week’s announcement for the First Minister, we would like to clarify the current situation with our customers.

Owners of static caravans/lodges who reside in mainland Scotland are able to use their holiday homes from the 26th April, unfortunately travel restriction currently still prohibit any residents of England, Ireland and Wales from travelling into Scotland from the 26th April (this date is under review with the Scottish Government).

Booking of staycations (self-catering, touring caravans, motorhomes, glamping and camping) we are open for bookings from 26th April for residents of Scotland.
Booking dates for English, Ireland and Wales residents of staycations are under review as per Scottish Government guidelines.

We will update any changes as and when they happen, social distancing guidelines also still apply. These current dates are under constant review and may change at anytime.

We are so looking forward to welcoming you all back.  We have missed you….

26 February 2021

Following the announcement from the Scottish Government this week we continue to be in Level 4 until the 26th April. Therefore, all holidays starting prior to 26th April will unfortunately need to be postponed.  We have sent an email to all bookings the affected, but if we’ve missed you please contact us by emailing to info@gillespie-leisure.co.uk or call 01557 870267.
The English Government has announced the lifting of the stay at home from 29th March, however this doesn’t apply to Scotland. We remind our customers travelling from England that they cannot come to the Parks until the Scottish Government lift restrictions.

We are currently working with reduced office staff so your patience will be appreciated, we will respond to you as soon as possible.
Stay safe
Reception Team

Booking with Confidence Policy

We have introduced a Covid-19 ‘Book with Confidence Policy’ to run alongside our usual Terms and Conditions, which is applicable to all current and new bookings for 2021.
Should the following come into force:
– The Government introduces local or national restrictions
– The Government closes holiday parks and your booking is cancelled
– A member of your booking party or someone within their household has tested positive for Covid-19 (a copy of the results will be required)
You can either:
– Transfer your booking to an alternative date in 2021 (Due to seasonal pricing there may be a change to the cost of your holiday)
or
– Cancel your booking and be refunded in full
Please Note: For changes or cancellations other than stated above our usual terms and conditions apply. Please refer to https://www.brighousebayholidaypark.co.uk/terms-conditions-complete/ for further information.

Bookings and Facilities
In consideration for the safety of everyone on our Parks, bookings for tourers, motorhomes and tents must be for a minimum of 2 nights.
Our communal facilities will be open however we respectfully ask all our customers to use their own facilities where possible.
Whilst using the facilities please follow the government guidelines of wearing a face covering, using the hand sanitisers provided and social distancing to keep us all safe.

Please note: The opening of our communal facilities will be subject to government guidelines and may change at short notice.

12 February 2021

Book with Confidence…….. We’re now taking bookings for 2021.
Book safely in the knowledge that we guarantee if your booking is cancelled due to Covid-19 restrictions you can move your booking to an alternative date or receive a full refund if preferred.
Note: If you are cancelling your booking outwith government restrictions, (that is, we are open and you are allowed to travel from your area) then our normal booking and cancellation terms and conditions will apply.
No need to wait any longer.  Book Now!

 

23 December 2020

The recent restrictions announced by the First Minister and the Prime Minister on 19th December have effected what happens on our Park during the Christmas and New Year period.

Currently only customers from Tier 1 can travel to the Park but must leave before the end of Christmas Day. Then from 00.01hrs on Boxing Day the First Minister has put the whole of Scotland into Tier 4 for 3 weeks which involves strict travel restrictions and rules.

Though the Park will be open (until we are informed otherwise) customers cannot travel to their holiday home under the current legislation not even for essential repairs and no cross border travel between Scotland, England, Northern Ireland and Wales will be permitted.

We ask all our customers to follow these rules, made by the government, to keep everyone safe during these difficult times. So please stay at home. For further information please use this link www.gov.scot/publications/coronavirus-covid-19-protection-levels/pages/protection-level-4/

On behalf of everyone at Brighouse Bay Holiday Park have a happy Christmas and all the best for 2021.  Let’s hope it will be better than 2020 for everyone.

 

Covid-19 Update – 30 September 2020

We thank our customers for your continued and valued support during these difficult times.

For your safety and the safety of our staff we are following the government guidelines in order to maintain our park open to welcome our static owners, self-catering customer, seasonal tourers, glampers and tourers.

The decision to open the park has and will be carefully done with some restrictions which may impact some of the facilities during your stay. Please check below what is currently open at the park.

Reopening of our Park 

The Scottish Government announced yesterday that self-contained holiday homes with their own facilities can open on July 3rd. It was a surprise, but finally some good news….
Our phased reopening to ensure your safety and that of our staff and the local community is as follows:

27 March 2020

We thank you for your continued and valued support during these difficult times.

We remind all our customers including static owners, seasonal tourers, tourers and campers our Park is closed as per government rules.

We understand customers will be wanting an update on visiting your holiday home/tourer on the Park, your existing booking(s) and future bookings. However, not to risk staff health we have a limited number of staff addressing your calls and emails. We also have staff working remotely.
You will therefore understand we have lots of customers and queries to deal with, so please be patient, we will get back to everyone as soon as we can. It will take some time to address all your queries.

We will keep you updated with any further updates on our website and on our Facebook page.

From the management and staff of Brighouse Bay Holiday Park we thank you for your patience and understanding during this difficult time.  Stay at Home and Stay Safe.

21 March 2020

These are unprecedented times. We all have a responsibility to consider not just ourselves but the people of our country, our local community and those on this park.We are having to make decisions and take actions which were unimaginable a few weeks ago.